Agency
A Texas buyer asks their agent to help them buy a home in a neighborhood the agent has never worked in. The agent's duty of competence requires them to:
ARefuse the assignment
BInform the buyer they are not familiar with the area and take steps to become competent (research, consult with local experts, etc.) before advising✓ Correct
CJust use public data without additional research
DCharge a higher commission for unfamiliar areas
Explanation
The duty of competence requires an agent to have the knowledge necessary to serve their client. If they lack expertise in a particular area, they must disclose this limitation and take steps to acquire necessary knowledge or refer the client to a more qualified agent.
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