Fair HousingIntermediateArizona Exam

Under Arizona law, a real estate licensee who receives a complaint of fair housing discrimination should:

AInvestigate the complaint thoroughly within the brokerage and resolve it internally before involving ADRE or HUD, which should only be contacted if internal resolution fails

BTake the complaint seriously, refer the complainant to HUD or the appropriate state agency, and cooperate with investigationsCorrect

CDismiss the complaint if a review of the transaction file shows that the licensee did not intend to discriminate, since intent is required for a fair housing violation

DRespond formally only if the complaint is submitted by an attorney on the complainant's behalf, since informal complaints do not trigger a legal obligation

Why Take the complaint seriously, refer the complainant to HUD or the appropriate state agency, and cooperate with investigations Is Correct

Answer B: Take the complaint seriously, refer the complainant to HUD or the appropriate state agency, and cooperate with investigations

Licensees should take fair housing complaints seriously, refer complainants to HUD or state civil rights agencies, and cooperate with investigations. Dismissing complaints without proper handling can compound liability.

Exam Tip: Fair Housing

Fair Housing questions test both federal (Fair Housing Act of 1968) and state-level protected classes. The federal protected classes are race, color, religion, national origin, sex, familial status, and disability. Many states add additional protections.

Key Fair Housing Terms in This Question

Agency

A legal relationship in which a licensee (agent) acts on behalf of a principal (buyer or seller) in a real estate transaction.

People Also Study

Key Terms to Know

Agency

A legal relationship in which a licensee (agent) acts on behalf of a principal (buyer or seller) in a real estate transaction.

Fair Housing Act

Federal law prohibiting discrimination in the sale, rental, or financing of housing based on race, color, national origin, religion, sex, disability, and familial status.

Steering

An illegal practice where a real estate agent directs buyers toward or away from certain neighborhoods based on the buyer's race, religion, national origin, or other protected characteristics.

Blockbusting

An illegal practice of inducing homeowners to sell by claiming that the entry of minority groups will lower property values.

State-Specific Concepts

DRE Regulation

Study This Topic

Fair Housing Laws Guide

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