Fair Housing

An agent who refuses to show a buyer homes in a neighborhood because 'you won't be comfortable there' without basis in the buyer's stated preferences is engaging in:

AAppropriate client service
BSteering based on protected class✓ Correct
CDual agency
DPuffing

Explanation

Making assumptions about where a buyer will be 'comfortable' based on protected class characteristics and acting on those assumptions by limiting property showings is steering, which violates the Fair Housing Act.

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