Fair Housing

A real estate professional who selectively shows buyers only certain neighborhoods based on their own preferences (even without explicit client instruction) is engaging in:

AA. Acceptable client service
BB. Steering — illegal even without explicit client instruction if decisions are made based on protected class characteristics✓ Correct
CC. Market specialization
DD. Legally permissible property matching

Explanation

Steering can occur even without a client's explicit request. When an agent limits property showings based on neighborhood demographics (not client criteria), they are illegally steering — violating fair housing law regardless of the client's wishes.

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