Agency

In Hawaii, an agent's failure to respond promptly to a client's inquiries about an offer may constitute:

AA. Normal business delays with no consequences
BB. A breach of the duty of reasonable care and diligence✓ Correct
CC. A violation of the MLS rules only
DD. An acceptable approach if the agent is on vacation

Explanation

The duty of reasonable care and diligence requires agents to be responsive and attentive to their clients' needs, including timely communication about offers and transactions.

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