Agency

What is a 'do-not-contact list' from a client's perspective and how should Hawaii agents manage it?

AA. Clients cannot limit how their agent contacts them; agents may contact them at will
BB. If a client specifies their preferred contact method or requests not to be contacted in certain ways, agents must respect these preferences as part of their professional duty and respect for the client✓ Correct
CC. Clients may only limit contact after the transaction is completed
DD. Only commercial real estate clients may restrict contact methods

Explanation

Professional real estate practice requires respecting clients' communication preferences. If a client says 'only email, no calls' or 'don't contact me at work,' the agent must comply. Beyond professional courtesy, ignoring explicit contact restrictions could be harassment. Establishing and respecting client communication preferences is part of competent, client-centered service.

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