Agency
What is 'follow-up' as a professional practice after closing a Hawaii transaction?
AA. Agents are prohibited from contacting clients after closing; it creates liability
BB. Professional follow-up includes confirming the client's satisfaction, providing referrals to service providers, staying in touch for future needs, and asking for referrals—building long-term client relationships in Hawaii's relationship-focused market✓ Correct
CC. Follow-up is only required for buyers; listing agents have no post-closing obligations
DD. Post-closing follow-up can create new agency obligations that agents should avoid
Explanation
Post-closing follow-up is excellent professional practice in Hawaii's relationship-focused market. After closing, agents may check that transitions went smoothly, provide referrals to contractors or service providers, stay in touch for future needs, and request referrals.
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