Property Management

What is 'turnover' in residential property management and how does it affect financial performance?

AThe annual rotation of property management firms
BWhen a tenant vacates and a unit needs to be prepared and re-leased; high turnover creates vacancy, renovation, and leasing costs that reduce cash flow✓ Correct
CThe profit generated when a property manager sells a building
DThe rate at which new leases replace expired ones

Explanation

Turnover refers to the process when a tenant vacates and the unit needs cleaning, repairs, and re-leasing. High turnover is costly: vacancy loss (no rent), renovation costs (paint, carpet, cleaning), and leasing costs (advertising, showing, tenant screening). Good property management minimizes turnover through proactive tenant retention—responsive maintenance, fair treatment, and competitive rents. Lower turnover significantly improves a property's net operating income.

Related Illinois Property Management Questions

Practice More Illinois Real Estate Questions

1,500+ questions covering all exam topics. Start free — no signup required.

Take the Free Illinois Quiz →