Property Management

A Maine property manager receives a fair housing complaint from a tenant. The property manager should:

ADeny the complaint and ignore it
BDocument the complaint, notify the property owner, and consult legal counsel✓ Correct
CResolve it informally without documentation
DReport only to MREC, not the property owner

Explanation

Fair housing complaints must be taken seriously. The property manager should document the complaint in writing, promptly notify the property owner, and seek guidance from legal counsel to ensure proper handling.

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