Property Management

A Minnesota multi-family property manager wants to implement an online tenant portal for rent payment, maintenance requests, and communications. This technology investment:

AIs prohibited since it requires tenants to use technology
BCan improve efficiency and tenant satisfaction while maintaining required documentation✓ Correct
CEliminates all legal obligations for written communications with tenants
DRequires approval from the Minnesota Department of Commerce

Explanation

Online property management portals are increasingly standard in Minnesota and can significantly improve operational efficiency and tenant satisfaction. Electronic documentation can satisfy legal requirements for written communications.

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