Property Management
A Minnesota property manager receives a fair housing complaint from a rejected applicant. The manager should:
AIgnore it since they did nothing wrong
BDocument the entire application process and consult with legal counsel promptly✓ Correct
CApologize and offer to immediately approve the application to avoid trouble
DDestroy all application records to protect privacy
Explanation
When a fair housing complaint is received, the property manager should immediately document all relevant records from the application process, consult legal counsel, and cooperate with any investigation. Destroying records is illegal and potentially criminal. Even if the manager acted properly, a thorough documentation trail is essential for defending against a complaint.
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