Property Management

A NH property manager who receives a habitability complaint from a tenant about inadequate heating must respond to the complaint:

AAt the next regularly scheduled maintenance visit
BPromptly, as inadequate heating is a life-safety habitability issue, especially during NH winters✓ Correct
COnly after the owner authorizes the repair in writing
DOnly if the tenant's lease requires the landlord to provide heat

Explanation

Adequate heat during NH winters is a fundamental habitability requirement. A heating failure is a life-safety emergency requiring immediate response by the property manager—arranging repair or temporary heating solutions. NH landlord-tenant law requires landlords to maintain habitable conditions including adequate heat.

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