Property Management
In Pennsylvania, a property manager discovers the owner wants to refuse a rental application from a family with children. What should the property manager do?
AFollow the owner's instructions as the owner is the client
BAdvise the owner that familial status is a protected class and refusing the application on that basis violates fair housing law✓ Correct
CProcess the application but charge a higher deposit to compensate for the risk
DRefer the family to a different property and not discuss the refusal
Explanation
Familial status (having children under 18) is a federally protected class under the Fair Housing Act. Pennsylvania's Human Relations Act also prohibits familial status discrimination. A property manager cannot follow client instructions that violate fair housing law — doing so exposes both the manager and owner to liability. The manager must inform the owner of the legal requirements and process the application based on lawful, non-discriminatory criteria.
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