Property Management

A Rhode Island property manager receives a fair housing complaint about their managed property. What should the manager do?

AIgnore it as the owner is responsible
BConsult with an attorney and take the complaint seriously; investigate and respond appropriately✓ Correct
CImmediately terminate the tenant involved
DReport the complainant to the DBR

Explanation

Fair housing complaints must be taken seriously. The property manager should consult with legal counsel, investigate the complaint, document all actions, and respond appropriately to avoid liability for themselves and the property owner.

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