Fair Housing
A Texas real estate company's training materials state that agents should 'read' clients and only show them properties in neighborhoods that match their background. This policy:
AIs good customer service based on market knowledge
BPromotes steering in violation of the Fair Housing Act✓ Correct
CIs permitted under TREC's professional ethics rules
DOnly applies to rental properties, not sales
Explanation
Training agents to 'read' clients and direct them to neighborhoods based on assumed background or protected class characteristics institutionalizes steering—a Fair Housing Act violation. The company and the agents who implement such policies face liability under federal and state fair housing laws.
Related Texas Fair Housing Questions
- A Texas real estate agent who uses different contract terms for clients of different national origins is engaging in:
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