Agency

A Washington designated broker wants to formalize their firm's policy on agency relationships in writing. The document that outlines the firm's policies on agency, how conflicts are handled, and how compensation is distributed is called a:

AA franchise disclosure document
BA company policy manual or written agency policy, sometimes called a firm policy on agency✓ Correct
CA master listing agreement
DA managing broker supervision agreement

Explanation

Designated brokers are required to maintain policies for their firms regarding agency relationships, supervision, and operations. A written firm policy or company manual documents how the firm handles agency relationships, conflicts of interest, compensation, and supervision of affiliated licensees, providing guidance to all agents.

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