Property Management
A property manager in West Virginia who discovers a habitability issue (broken furnace in winter) in a managed residential unit should:
AWait for the owner's approval before taking any action regardless of urgency
BTake immediate steps to restore habitability and notify the owner, since the owner has a legal duty to maintain the premises✓ Correct
CAdvise the tenant to fix the issue themselves and deduct it from rent
DDo nothing until the tenant files a formal complaint with the court
Explanation
Under West Virginia's Residential Landlord and Tenant Act, landlords must maintain rental properties in a habitable condition. Property managers should address urgent habitability issues promptly and notify the owner, since failure to maintain habitability can give tenants legal remedies.
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