West Virginia License Law

A West Virginia broker receives a written complaint from a buyer alleging misrepresentation. The broker must:

AIgnore the complaint if it comes from someone not a party to a transaction
BRetain the complaint and respond honestly if WVREC investigates✓ Correct
CImmediately surrender the license
DFile a counter-complaint against the buyer with WVREC

Explanation

When a complaint is filed with the WVREC, the Commission investigates the matter. The broker should retain all relevant records and documents related to the transaction and cooperate honestly with any investigation. Interference with or obstruction of a WVREC investigation is itself a violation.

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