Agency

Which of the following is an example of 'puffing'?

AStating a property is in a flood zone when it is not
BClaiming the home has 4 bedrooms when it has 3
CSaying the neighborhood is 'the most charming in town'✓ Correct
DMisrepresenting the square footage

Explanation

Puffing refers to vague, subjective, exaggerated opinions or sales talk that a reasonable person would not take as factual statements. Saying a neighborhood is 'the most charming' is opinion. Misrepresenting facts like bedroom count or square footage constitutes fraud or misrepresentation.

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