Fair Housing
A Connecticut landlord's 'no pets' policy is challenged by a tenant who claims their emotional support animal is needed due to a mental health disability. The landlord should:
AAutomatically deny the request
BEngage in an interactive process to determine if the animal qualifies as a reasonable accommodation✓ Correct
CRequire the tenant to move out
DCharge a pet deposit as a compromise
Explanation
When a tenant requests an accommodation for an assistance animal, the landlord must engage in an interactive process to determine whether the tenant has a disability and whether the animal provides disability-related assistance before making a decision.
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