Fair Housing

An Illinois property manager refuses to rent to a person because they have a service animal, citing a no-pets policy. This is:

APermissible because the no-pets policy applies to all tenants equally
BA fair housing violation because service animals are not pets and landlords must accommodate persons with disabilities✓ Correct
CLegal if the animal would cause property damage
DLegal if the lease was signed before the tenant acquired the animal

Explanation

Refusing to accommodate a person with a disability who uses a service animal violates the Fair Housing Act and the Illinois Human Rights Act. Service animals (and emotional support animals with proper documentation) are a required reasonable accommodation for persons with disabilities—a no-pets policy cannot be applied to them. The landlord cannot charge a pet fee for a service or assistance animal, though they may charge for actual damages caused. This is a critical fair housing compliance issue.

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