Agency

Iowa law requires the agency disclosure be provided to consumers at first substantive contact. 'Substantive contact' typically means:

AAt the time of a casual inquiry about listed price
BAt the point where discussion of specific price, terms, or property needs begins✓ Correct
COnly when a purchase agreement is signed
DOnly when a formal showing is scheduled

Explanation

Substantive contact begins when the discussion moves beyond general pleasantries to specific property details, prices, terms, or the consumer's needs—triggering Iowa's agency disclosure requirement.

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