Fair Housing

A Kentucky real estate agent receives inquiries from several buyers. The agent responds to all buyers quickly except those with foreign-sounding names, who receive delayed or no responses. This constitutes:

AInefficient business practice but not illegal
BDiscrimination based on national origin✓ Correct
CPermissible differential service based on lead quality
DDiscrimination only if the agent admits the reason

Explanation

Providing different levels of service based on customers' names (which can indicate national origin) violates the Fair Housing Act's prohibition on discrimination based on national origin. Discriminatory intent does not need to be admitted — the disparate treatment itself is the violation.

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