Agency

Maine's disclosure requirements state that the Consumer Information Statement must be provided 'at the first substantive contact.' What constitutes 'substantive contact'?

AAny contact whatsoever, including initial phone inquiries
BContact where real estate services are actually being provided (showing property, discussing price, writing offers)✓ Correct
COnly signed written agreements
DOnly when the consumer is buying

Explanation

Substantive contact is where real estate services are actually rendered, such as showing properties, discussing specific properties or terms, or providing market analyses — not a brief initial inquiry about available listings.

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