Property Management

In Massachusetts, a 'lockout' by a landlord—changing the locks to prevent tenant access—is:

ALegal if the tenant is more than 30 days behind in rent
BIllegal self-help eviction regardless of tenant default status✓ Correct
CLegal with 24 hours' notice
DLegal for commercial tenants only

Explanation

Changing locks to prevent a tenant from accessing their unit is an illegal self-help eviction in Massachusetts, regardless of any tenant default. Landlords must use the formal summary process (court eviction) to remove tenants.

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