Property Management

A Montana property manager receives a fair housing complaint from a tenant alleging discrimination. The manager should first:

AIgnore the complaint if they believe it is unfounded
BDocument the complaint, notify the property owner, and consult legal counsel✓ Correct
CTell the tenant to submit the complaint in writing only
DOffer the tenant free rent to resolve the issue

Explanation

Upon receiving a fair housing complaint, a property manager should document the complaint, notify the property owner, and consult legal counsel immediately. Fair housing complaints must be taken seriously and handled properly.

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