New Hampshire License Law
A NH broker who receives a complaint from a dissatisfied client should:
AIgnore it if they believe it is without merit
BAddress it professionally, attempt to resolve the dispute, and maintain records of the complaint and response✓ Correct
CImmediately report the client to the NHREC
DTell the client to contact their own attorney only
Explanation
Professional handling of complaints — promptly addressing concerns, attempting resolution, and documenting everything — is both good practice and legally prudent. Ignoring complaints can escalate issues and increase liability.
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