Fair Housing

A NH brokerage that has zero diversity in its client base despite serving a diverse market should examine:

AWhether their pricing is too high
BWhether their marketing and outreach practices may be resulting in disparate impact or intentional exclusion of protected classes✓ Correct
COnly their commission rates
DNo examination needed — market demographics naturally vary

Explanation

A significant disparity between the diversity of a market and the broker's client base can indicate fair housing issues — either through discriminatory practices, inadequate outreach, or cultural/language barriers. Proactive assessment is warranted.

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