Property Management
A NC property manager who receives a habitability complaint from a tenant about no heat in winter should:
ANotify the tenant to use space heaters
BAddress the repair promptly to comply with habitability requirements under NC law✓ Correct
CWait until the next scheduled maintenance visit
DRequire the tenant to arrange their own repair
Explanation
NC landlords are required to maintain heating facilities in good working order as part of the habitability requirements. A manager must respond promptly to emergency habitability conditions like lack of heat in winter.
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