Fair Housing
A real estate agent in Oklahoma receives a call from a prospective buyer who has an accent. The agent provides fewer listings to this caller than to other callers in the same price range. This may constitute:
AAppropriate service tailoring
BNational origin discrimination under the Fair Housing Act✓ Correct
COnly a problem if the buyer complains in writing
DAcceptable behavior not covered by fair housing laws
Explanation
Treating prospective buyers differently based on their national origin (suggested here by an accent) is a violation of the Fair Housing Act. Providing fewer listings or lower-quality service based on national origin is illegal discrimination.
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Key Terms to Know
Fair Housing Act
Federal law prohibiting discrimination in the sale, rental, or financing of housing based on race, color, national origin, religion, sex, disability, and familial status.
SteeringAn illegal practice where a real estate agent directs buyers toward or away from certain neighborhoods based on the buyer's race, religion, national origin, or other protected characteristics.
RedliningAn illegal practice where lenders or insurers deny services or charge higher rates in certain neighborhoods based on the racial or ethnic composition of those areas.
ProrationThe division of ongoing property expenses (taxes, HOA dues, rents) between buyer and seller at closing based on their respective days of ownership.
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