Fair Housing

An Oklahoma real estate agent who receives a call from a prospective buyer and takes note of the person's accent before telling them there are no available homes matching their criteria — despite having several — is potentially:

APracticing good customer service
BEngaging in illegal housing discrimination based on national origin by providing false information to a protected class member✓ Correct
CFollowing a business decision to limit showings
DComplying with privacy regulations

Explanation

Falsely claiming no available properties when properties exist is known as 'steering by omission' or discriminatory withholding of housing information. When targeted at protected class members, this is a clear Fair Housing Act violation.

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