Property Management
A property manager who receives a fair housing complaint about one of their managed properties should:
AImmediately settle to avoid litigation
BPromptly notify the property owner, consult legal counsel, and cooperate with the investigation✓ Correct
CContact TREC before informing the owner
DDeny all allegations in writing to the complainant immediately
Explanation
When a fair housing complaint is received, the property manager should immediately notify the owner, retain legal counsel experienced in fair housing law, and cooperate with the investigation. Taking premature legal positions without counsel can create additional liability.
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