Alaska License LawIntermediateAlaska Exam
A salesperson in Alaska receives a complaint from a client. The salesperson should first:
AIgnore the complaint and let the client contact the Commission, as a general rule
BConsult with their employing broker about the complaint and appropriate responseCorrect
CPrepare a formal legal response
DOffer the client a cash settlement
Why Consult with their employing broker about the complaint and appropriate response Is Correct
Answer B: Consult with their employing broker about the complaint and appropriate response
When a salesperson receives a complaint from a client, the appropriate first step is to consult with the employing broker. The broker is responsible for the brokerage's activities and should be involved in addressing client concerns.
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