Alaska License Law
A salesperson in Alaska receives a complaint from a client. The salesperson should first:
AIgnore the complaint and let the client contact the Commission
BConsult with their employing broker about the complaint and appropriate response✓ Correct
CPrepare a formal legal response
DOffer the client a cash settlement
Explanation
When a salesperson receives a complaint from a client, the appropriate first step is to consult with the employing broker. The broker is responsible for the brokerage's activities and should be involved in addressing client concerns. The broker and salesperson can then determine the appropriate response.
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