Alaska License LawIntermediateAlaska Exam
An Alaska broker who receives a complaint from a transaction participant about a salesperson's conduct must:
AImmediately discipline the salesperson without investigation
BInvestigate the complaint, take appropriate corrective action, and maintain recordsCorrect
CRefer all complaints directly to the Commission
DIgnore complaints that are not supported by written evidence, under standard practice
Why Investigate the complaint, take appropriate corrective action, and maintain records Is Correct
Answer B: Investigate the complaint, take appropriate corrective action, and maintain records
The employing broker has a supervisory obligation that includes responding to complaints about affiliated licensees. The broker should investigate, take appropriate corrective action if warranted, maintain records, and ensure the affected party receives a response.
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