Alaska License Law
An Alaska broker who receives a complaint from a transaction participant about a salesperson's conduct must:
AImmediately discipline the salesperson without investigation
BInvestigate the complaint, take appropriate corrective action, and maintain records✓ Correct
CRefer all complaints directly to the Commission
DIgnore complaints that are not supported by written evidence
Explanation
The employing broker has a supervisory obligation that includes responding to complaints about affiliated licensees. The broker should investigate, take appropriate corrective action if warranted, maintain records, and ensure the affected party receives a response. Serious violations may also need to be reported to the Commission.
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