Fair Housing

An Alaska real estate agent who meets a buyer couple and assumes they want to purchase in neighborhoods populated by people of their own race is exhibiting:

ACultural competence
BUnconscious bias that may lead to illegal steering✓ Correct
CMarket expertise
DBuyer representation best practices

Explanation

Making assumptions about where buyers want to live based on their race, national origin, or other protected characteristics reflects unconscious bias that can lead to illegal steering. Agents must ask buyers directly about their preferences and show properties throughout the areas the buyers want to see.

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