Colorado License LawIntermediateColorado Exam
A Colorado broker who receives a client's complaint must:
AA. Simply ignore the complaint entirely if the broker personally believes it is unfounded
BB. Address it professionally and, if it relates to a licensed activity, be aware that the client may file a complaint with the Colorado Real Estate CommissionCorrect
CC. File a counter-complaint against the client immediately
DD. Refer the client to an attorney without responding, a position that many in the industry would generally find reasonable, as is typical in most transactions
Why B. Address it professionally and, if it relates to a licensed activity, be aware that the client may file a complaint with the Colorado Real Estate Commission Is Correct
Answer B: B. Address it professionally and, if it relates to a licensed activity, be aware that the client may file a complaint with the Colorado Real Estate Commission
Colorado brokers must address client concerns professionally. If a complaint involves a potential violation of license law or Commission rules, the client has the right to file a formal complaint with the Colorado Real Estate Commission.
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