Colorado License Law
A Colorado broker who receives a client's complaint must:
AA. Ignore it if they believe it is unfounded
BB. Address it professionally and, if it relates to a licensed activity, be aware that the client may file a complaint with the Colorado Real Estate Commission✓ Correct
CC. File a counter-complaint against the client immediately
DD. Refer the client to an attorney without responding
Explanation
Colorado brokers must address client concerns professionally. If a complaint involves a potential violation of license law or Commission rules, the client has the right to file a formal complaint with the Colorado Real Estate Commission. The Commission investigates complaints and may take disciplinary action if violations are found.
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