Colorado License LawIntermediateColorado Exam

A Colorado broker who receives a complaint from a client about another broker in the same transaction should:

AResolve the dispute personally by contacting the other broker
BAdvise the client of their right to file a complaint with the Division of Real Estate or through arbitrationCorrect
CIgnore it since brokers cannot report other brokers
DFile the complaint on behalf of the client without their knowledge, which is the approach most often followed

Why Advise the client of their right to file a complaint with the Division of Real Estate or through arbitration Is Correct

Answer B: Advise the client of their right to file a complaint with the Division of Real Estate or through arbitration

A Colorado broker should advise clients of their rights, including their ability to file a complaint with the Division of Real Estate if they believe another broker violated license law. Brokers can also refer matters to the appropriate professional organizations.

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