Fair Housing
A Connecticut real estate agent who only shows homes in neighborhoods matching the buyer's ethnic background (without the buyer requesting this) is engaged in:
AExcellent customer service
BIllegal steering based on national origin or race✓ Correct
CReasonable market segmentation
DPermissible neighborhood matching
Explanation
Steering is the illegal practice of directing buyers toward or away from certain areas based on protected class characteristics. Restricting showings based on a buyer's ethnicity violates the Fair Housing Act.
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