Agency

The Connecticut statute requiring agency disclosure to be made 'at or before the first substantive contact' ensures that consumers:

AKnow the agent's commission rate before any discussion
BKnow who the agent represents before discussing their needs or showing properties✓ Correct
CAre given the seller's disclosure report at first contact
DHave the listing agreement signed before touring homes

Explanation

Early agency disclosure ensures consumers understand the agent's role before discussing confidential information, needs, or motivations—protecting them from inadvertently being represented by someone who is actually working for the other party.

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