AgencyIntermediateDelaware Exam

In Delaware, what is the agent's obligation when they cannot contact their client before a contract deadline?

AThe agent should let the deadline pass and renegotiate terms later
BThe agent must make diligent efforts to contact the client using all available meansCorrect
CThe agent can make any decision they believe the client would make
DThe agent should personally reach out directly to the other party's own agent to informally request an extension

Why The agent must make diligent efforts to contact the client using all available means Is Correct

Answer B: The agent must make diligent efforts to contact the client using all available means

When a Delaware agent cannot reach their client before a deadline, they should make diligent, documented attempts to contact them by all available means (phone, text, email). The agent should not simply let deadlines lapse without effort.

Exam Tip: Agency

Agency questions are among the most tested on the exam. Focus on the difference between client and customer, and memorize the fiduciary duties (OLD CAR). Watch for questions that try to blur the line between a general agent and a special agent.

Key Agency Terms in This Question

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