Fair Housing
An Indiana real estate agent who uses different language or emphasis in describing a neighborhood to buyers of different races is engaged in:
AEffective marketing
BIllegal steering — using racial or ethnic information to influence where someone lives✓ Correct
CStandard customer service tailoring
DPermitted cultural sensitivity
Explanation
Using race-based or ethnicity-based language to describe neighborhoods — or emphasizing different neighborhood characteristics based on the buyer's protected class — is a form of illegal steering.
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Key Terms to Know
Steering
An illegal practice where a real estate agent directs buyers toward or away from certain neighborhoods based on the buyer's race, religion, national origin, or other protected characteristics.
RedliningAn illegal practice where lenders or insurers deny services or charge higher rates in certain neighborhoods based on the racial or ethnic composition of those areas.
ZoningLocal government regulations that control land use by dividing areas into zones specifying permitted uses, building sizes, and densities.
Fair Housing ActFederal law prohibiting discrimination in the sale, rental, or financing of housing based on race, color, national origin, religion, sex, disability, and familial status.
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