Agency

In Massachusetts, a 'designated agency' arrangement means:

AThe brokerage acts as dual agent for all transactions
BThe broker designates specific agents to represent the buyer and seller separately within the same firm✓ Correct
COnly the broker of record may represent clients
DAgents must be designated by the state Board

Explanation

Designated agency allows a brokerage to designate different agents to represent the buyer and seller in the same transaction. Unlike full dual agency, the designated agents owe undivided fiduciary duties to their respective clients. The broker must disclose this arrangement and obtain consent.

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