Agency

In Massachusetts, if a listing broker and a buyer's broker are both employed by the same brokerage firm, the firm may act as a:

AUniversal agent
BDesignated agent only
CDual agent with informed written consent from both parties✓ Correct
DTransaction coordinator

Explanation

When both agents work for the same firm, the brokerage becomes a dual agent. Massachusetts law requires written informed consent from both buyer and seller before the firm can proceed as a dual agent.

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