Fair Housing

Under the Massachusetts Consumer Protection Act (Chapter 93A), a consumer may recover damages against a real estate professional for:

AAny unpleasant interaction during a showing
BUnfair or deceptive trade practices in real estate transactions✓ Correct
CFailing to find the perfect home
DCharging a commission the consumer considers too high

Explanation

Massachusetts Chapter 93A prohibits unfair or deceptive acts or practices in trade or commerce. Consumers can file complaints and potentially recover up to triple damages plus attorney's fees for violations.

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