New York License Law
A New York licensee who receives a consumer complaint from the DOS is required to:
AIgnore it if they believe it is without merit
BCooperate fully with any DOS investigation and respond within the timeframe specified✓ Correct
CImmediately surrender their license pending investigation
DRetain an attorney before any response is given
Explanation
New York licensees are required to cooperate fully with DOS investigations, including providing requested documents and responding to complaints within the specified timeframe. Failure to cooperate is itself grounds for disciplinary action.
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