Fair Housing

A real estate company's policy of assigning agents to clients based on the client's or neighborhood's racial makeup constitutes:

AAppropriate cultural sensitivity
BRacial steering and a Fair Housing Act violation✓ Correct
CAcceptable matching based on client preference
DA non-discriminatory business practice if documented

Explanation

Assigning agents based on race—sending Black agents to Black clients or White agents to White clients—is racial steering and violates the Fair Housing Act. All clients should have equal access to all available agents and properties regardless of race.

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