Property Management
A West Virginia property manager receives a maintenance request from a tenant for a broken heating system in January. The manager should:
AAddress it when convenient, as heat is not legally required
BRespond promptly since heating is essential for habitability under the WV Landlord-Tenant Act✓ Correct
CRefer the tenant to a private HVAC company
DReduce the tenant's rent while the heat is out and take no other action
Explanation
Heating is essential for habitability, especially in WV winters. The WV Landlord-Tenant Act requires landlords to maintain rental units in habitable condition. A broken heating system in winter must be repaired promptly.
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