Property Management
In West Virginia, a property manager who receives a notice that a tenant intends to withhold rent due to habitability issues should:
AImmediately proceed with eviction regardless of the claim's validity
BInvestigate the habitability claim promptly and address legitimate issues to avoid further rent withholding and legal claims✓ Correct
CIgnore the notice since tenants cannot legally withhold rent
DRefer the matter only to the county health department
Explanation
A prompt response to habitability complaints is both legally prudent and part of the property manager's duty to the owner. Investigating and addressing legitimate claims avoids escalation, legal liability, and potential rent withholding by the tenant under WV's tenant remedies.
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