Property Management
In Tennessee, when a property manager receives a maintenance request from a tenant, best practice is to:
AAddress all requests whenever convenient, regardless of urgency
BPrioritize urgent repairs (especially those affecting health and safety) and document all maintenance requests and actions taken✓ Correct
COnly respond to requests submitted in writing
DDelay all non-emergency requests for at least 30 days
Explanation
Property managers should prioritize urgent/health-safety repairs immediately, respond to non-emergency repairs within a reasonable timeframe, and document all maintenance requests and completed work.
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