Property Management

A Utah property manager receives a habitability complaint from a tenant about a broken furnace in January. The manager's first step should be:

AWait for the owner's authorization before taking any action
BArrange emergency repair immediately to restore heat and protect habitability✓ Correct
COffer the tenant a rent reduction
DAdvise the tenant to use space heaters

Explanation

A broken furnace in Utah's winter is an emergency habitability issue. The property manager should arrange immediate emergency repairs under their emergency repair authority, then notify the owner.

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